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Privacy Policy

Your privacy is our priority

Last updated: August 14, 2025

International Data Processing Notice

IMPORTANT: Your data will be processed across multiple international jurisdictions including the United States, European Union, and other regions where our service providers operate.

By using this service, you acknowledge and consent to the international transfer and processing of your personal data and research materials. We implement appropriate safeguards including Standard Contractual Clauses (SCCs) and adequacy decisions where available.

If you are subject to data localization requirements or institutional policies that restrict international data transfers, please consult with your legal/compliance team before using this service.

Privacy at a Glance

We never sell your data

Your research is confidential

Delete anytime

Request data deletion via email

Minimal data collection

Only what's needed for service

International processing

With appropriate safeguards

Who We Are & Contact

Data Controller: Litry is the data controller for website analytics, marketing activities, and lead generation. For research data processing, we act as a data processor following your instructions.

Privacy Contact: legal@litry.org

Data Protection Officer: For GDPR-related inquiries, contact our DPO at dpo@litry.org

Legal Basis Registry: Available upon request for detailed information about processing lawful bases.

What We Collect

Contact Information

  • • Name (first and last)
  • • Email address
  • • Phone number
  • • Organization (if provided)

Research Data (Academic/Scientific Purpose)

  • • Uploaded reference files (.ris, .nbib, .xml, .csv)
  • • Screening criteria and conversations
  • • Generated screening results and AI recommendations
  • • Job metadata (timestamps, status, counts)
  • • Study abstracts and bibliographic metadata
  • • Author names and institutional affiliations (where provided)
  • • Research field classifications and keywords

Note: Research data may contain special category data under GDPR if studies involve health, genetics, or other sensitive research areas.

Technical Data

  • • IP address (for country detection)
  • • Browser type and version
  • • Basic usage analytics (page views, feature usage)
  • • Error logs for debugging

How We Use Your Data

Service Delivery

Process your screening requests, generate results, and provide customer support

Quality Improvement

Enhance ML models, fix bugs, and improve user experience

Communication

Send results, respond to inquiries, and notify about service updates

Legal Compliance

Meet legal obligations and protect our rights when necessary

Lawful Bases (UK GDPR)

Contract

To deliver the service you've requested

Legitimate Interests

To improve quality/safety (you can opt out of improvement/training)

Legal Obligation

To comply with law and defend legal claims

Consent

Where we send optional marketing communications

Model Training & Service Improvement

Paid-Tier Data Usage

We may use paid-tier project data (files, prompts, outputs) to improve model quality, reliability, and safety.

You can opt out at any time:

  • Toggle 'Exclude my data from model training' in the app; or
  • Email NO-TRAIN with your project ID

Opting out won't limit processing needed to deliver your job.

Data Retention

Free tier

Auto-deletes after 12 hours

Paid tiers

Retained for operations and improvement until you request deletion or for a maximum of 24 months from job completion (whichever is earlier).

If you opt out of training, your future projects are excluded; you can request deletion of prior projects. Minimal audit logs and invoices may be kept longer for legal reasons.

International Data Transfers & Cross-Border Processing

Cross-Border Processing Notice

Your data WILL be processed internationally. This includes transfers to and processing in the United States, European Union member states, and other jurisdictions where our technology providers operate.

Countries where your data may be processed:

  • • United States (Our ML infrastructure, cloud services)
  • • European Union (Redis cloud services, backup storage)
  • • United Kingdom (Railway hosting, primary processing)
  • • Canada (Additional cloud regions as needed)

Academic institutions with data residency requirements: Please verify with your institution's ethics board, data protection officer, or legal counsel before uploading sensitive research data.

We implement robust safeguards for all international transfers as required by UK GDPR and EU GDPR. Our complete subprocessor list is available at /subprocessors.

Transfer Safeguards Implemented:

UK IDTA (UK Addendum)

UK International Data Transfer Addendum to EU Standard Contractual Clauses

EU SCCs (Standard Contractual Clauses)

European Commission approved transfer mechanisms

Adequacy Decisions

Where available (e.g., UK-EU adequacy bridge)

Technical Safeguards

End-to-end encryption, access controls, audit logs

Transfer Impact Assessment: We have conducted Transfer Impact Assessments (TIAs) for all international transfers. If you require details about transfer risks or safeguards for specific jurisdictions, contact our DPO.

Your Choices

Opt-out of model training

At any time (toggle or "NO-TRAIN" email)

Request deletion

Of project files/outputs

Export a copy

Of your data. We respond within 30 days

Data Security & Protection Measures

Technical Security Measures

End-to-End Encryption

TLS 1.3 in transit, AES-256 at rest

Zero-Trust Architecture

Multi-factor authentication, least privilege access

Vulnerability Management

Regular security scans, penetration testing

Access Controls

Role-based permissions, audit logging

Data Loss Prevention

Automated backups, geo-redundancy

Compliance Monitoring

Continuous security monitoring, SOC 2 Type II

Organizational Security Measures

Staff Training: Regular data protection and security awareness training

Background Checks: Security clearance for all personnel with data access

Confidentiality Agreements: All staff bound by strict confidentiality obligations

Incident Response: 24/7 security operations center with defined breach procedures

Third-Party Audits: Annual independent security assessments and certifications

Data Breach Notification Procedures

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:

1. Immediate Response (0-24 hours): Contain breach, assess impact, preserve evidence

2. Authority Notification (72 hours): Report to relevant supervisory authorities as required

3. Individual Notification (without undue delay): Notify affected individuals if high risk to rights/freedoms

4. Academic Institution Notification: Notify institutional contacts where applicable

5. Remediation: Implement measures to mitigate harm and prevent recurrence

Breach notifications will include: nature of breach, likely consequences, measures taken/proposed, contact point for more information.

Data Sharing

We never sell your data. We only share data in these limited circumstances:

  • Service Providers

    Trusted partners who help us deliver services (hosting, email) under strict confidentiality

  • Legal Requirements

    When required by law or to protect rights and safety

  • Aggregated Analytics

    Anonymized data to improve our services (no personal information)

Your Data Protection Rights (GDPR/UK GDPR)

You have comprehensive rights under data protection law. We respond to all requests within 30 days (or 90 days for complex requests with notification).

Right of Access (Article 15)

Request a copy of all personal data we hold about you

Includes: data categories, processing purposes, recipient details, retention periods

Right to Rectification (Article 16)

Correct or update inaccurate personal data

We will notify third parties of corrections where feasible

Right to Erasure (Article 17)

Request deletion of your personal data

Subject to legal retention requirements and legitimate interests

Right to Restrict Processing (Article 18)

Limit how we process your data in certain circumstances

While accuracy is verified or objections are considered

Right to Data Portability (Article 20)

Receive your data in machine-readable format

For data processed by automated means based on consent/contract

Right to Object (Article 21)

Object to processing based on legitimate interests

Including direct marketing and automated decision-making

How to Exercise Your Rights

Email: legal@litry.org with "Data Subject Request" in subject line

Required Information: Full name, email address used for service, specific right you wish to exercise

Identity Verification: We may request additional information to verify your identity before processing requests

Response Time: 30 days (extendable to 90 days for complex requests with notification)

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

UK: Information Commissioner's Office (ICO) - ico.org.uk

EU: Your national data protection authority

Academic Users: Your institution may also have internal data protection procedures

Data Retention

  • Free Tier Data

    Automatically deleted after 12 hours

  • Paid Service Data

    Retained for service improvement unless deletion requested

  • Contact Information

    Kept for customer service and legal requirements

Academic Research Data Processing

Special Considerations for Academic Users

Research Ethics Compliance: Users are responsible for ensuring their use of this service complies with institutional IRB/ethics board requirements and any study-specific data management plans.

Funding Requirements: Some research funders (NIH, NSF, EU Horizon) have specific data management requirements. Verify compliance before using this service for funded research.

Publication Compliance: Consider journal data availability policies and publisher requirements when using AI-assisted screening for systematic reviews.

Human Subjects Research: If your research involves human subjects data (even in abstract form), additional ethical and legal considerations may apply.

Institutional Data Agreements

For institutions requiring formal data processing agreements, business associate agreements, or custom privacy terms, contact our legal team at legal@litry.org

Privacy Contacts & Support

For privacy-related questions, data rights requests, or security concerns:

General Privacy Inquiries

Email: legal@litry.org

Response time: 5 business days

Data Protection Officer

Email: dpo@litry.org

For GDPR-specific inquiries

Security Incidents

Email: security@litry.org

24/7 for urgent security matters

Academic Partnerships

Email: academic@litry.org

For institutional agreements

Data Subject Requests: Include "Data Subject Request" in your email subject line and provide your full name, email address used for our service, and specify which right you wish to exercise.

We respond to privacy requests within 30 days (or 90 days for complex requests with advance notification).

Policy Updates

We may update this privacy policy from time to time. We'll notify you of significant changes via email. Continued use of our services after updates constitutes acceptance of the revised policy.